Trip Planner App for Guests: What Travelers Really Get Out of It

Anyone on holiday looking for tours, opening hours, and weather often ends up juggling several apps and loose flyers from their accommodation. A trip planner app for guests is meant to bring all of that together in one place. It runs directly under the branding of the property where the guest is staying. This article shows what that looks like in practice and what it brings to both guests and hosts. You can find more about the individual features in the feature overview.

A trip planner app for guests brings tours and events together in one place

A trip planner app for guests replaces the usual mix of brochures, weather apps, and map services with a single interface. In its Region plan, BELTURO offers exactly that: a trip planner, a chat feature, its own events and tips, plus an AI concierge that answers guest questions. These features run under the branding of the respective property. That is why guests perceive them as a service of the house, not as some outside application. What is more, according to the homepage, trip plans that guests create stay saved for a year. Anyone planning a tour in spring will still find it in autumn, should another visit be on the cards.

Usable directly in the browser, no app store download required

Guests do not need to download anything from an app store for this. BELTURO is a web app, or PWA for short, that runs in the browser. Access is via a QR code, which the property provides as a stand or sticker, or through a link in the booking confirmation. That lowers the barrier considerably: no searching in a store, no worrying about storage space, no updates. Using it is also free for guests, regardless of which plan the property has booked.

For the trip planner and chat, guests also set up a free account. According to the provider, this takes less than a minute. That lets them save tours, ask the concierge questions, and keep plans beyond the length of their stay.

AI concierge answers based on information provided by the property

The AI concierge in the Region plan is not a generic chatbot with no connection to the property. It works with the information the host has entered, including spa, restaurant, and room service as well as the property's own events and tips. If a guest asks about the restaurant's opening hours or wants a recommendation for the afternoon, the concierge draws on what the property itself has entered. As a result, recurring questions no longer land at the front desk but go straight into the app. At the same time, the answers stay only as up to date as the information the property maintains.

The regional guide, using Saxon Switzerland as an example, shows the scope

How a regional guide looks within the trip planner app for guests can be shown well using the pilot region, Saxon Switzerland. The website lists rock towers, the Malerweg trail, boat trips, and the view from the Bastei as features of the region. On top of that come restaurants, tours, and an ongoing calendar of events for the whole region. Tours are also shown with length, elevation gain, and GPX track. That makes planning a hike easier, without the guest having to open yet another map app. Which regions the app currently covers is shown in the overview under Regions.

With that, the regional guide covers several building blocks of trip planning:

• Tours with length, elevation gain, and GPX track
• Events from the region's ongoing calendar of events
• Weather and forecast for the stay
• Restaurants and regional tips
• Sights such as rock towers, the Malerweg trail, boat trips, and the Bastei

However, the scope depends on the property's booked plan. The Start plan for a property includes a digital guest folder, QR code, own link, Discover the Region, events, weather, and forecast. Trip planner, chat, and AI concierge are only added in the Region plan, which covers up to three properties. For groups of properties, networks, and regions with several locations, there is also the Pro plan with unlimited properties, multiple regions, and a custom domain. Details on the costs of each tier are listed under Pricing.

→ Pricing

Language and access are set by the respective property

The property sets the app's language; examples include German, English, Czech, and Polish. This is especially relevant for hosts with an international audience. The region and service thus adapt to the guest structure without extra translation work. At the same time, all paid plans can be cancelled monthly, with no setup fee and no minimum term. That means hosts can simply try out the plan that suits them first.

Frequently asked questions

Do I need to register as a guest to use the app?

Not necessarily for the digital guest folder and regional guide; access is via QR code or link. For the trip planner and chat, however, guests do set up a free account, which according to the provider takes less than a minute.

Do my trip plans stay saved after the holiday ends?

Yes, according to the homepage, trip plans stay saved for a year. That is especially useful if another visit to the same region is planned.

Does the trip planner also work for regions other than Saxon Switzerland?

BELTURO's pilot region is Saxon Switzerland, with restaurants, tours, and an ongoing calendar of events. Whether an app also covers your own property in a different region is best clarified directly.

Bildnachweis: Pexels, Foto: Nataliya Vaitkevich